Advice and answers from the Ooooby Team

Search results for:automated-customer-emails

FAQ: Managing Customer Accounts and Payments in Ooooby

Viewing Automated Customer Emails… Q: What do the automated customer emails look like?… A: A specific article is available that showcases the default automated customer emails for reference

Customising Automated Emails in Ooooby: A Detailed Guide

Open Custom Emails Overview: Here, you'll find a list of automated emails that can be customised… Accessing Custom Email Templates… Enhancing communication with your customers through customised automated emails can significantly improve

Overview of Automated Emails Received by Hubs in Ooooby

Automated emails to hubs in Ooooby are instrumental in managing customer relationships and financial… In Ooooby, hubs are equipped with a suite of automated emails designed to streamline communication and… Understanding these emails can help hubs manage their customer relations and financial operations more

Effective Email Communication Within the Ooooby System

Maximising Engagement Through Strategic Email Streams… Automated Emails… For automated emails related to orders and accounts, which are essential for transactional integrity

Refunding A Customer

Refund a customer when they wish the balance of their account to be paid back to them… To refund a customer head to their Customer Overview > Account > press "More Options" > choose "Refund… Refund the customer

Enhancing Customer Communication with the Ooooby Send Customer Email Tool

Ooooby's Send Customer Email tool simplifies the process of sending personalized, targeted emails to… Using the Send Customer Email Tool… Marketing Emails:

Mastering Customer Credits on Ooooby

Understanding Customer Credits… Scenario: A customer adds money to their account via cheque, direct debit, or cash… Click Credit Customer

Managing Produce Exclusions in Ooooby: A Detailed Guide

Ensuring Customer Satisfaction Through Personalised Box Contents… Customer Exclusions: Excluding a parent produce means all varieties of that produce (parent and… This allows for a greater degree of personalisation and customer satisfaction

Crafting Effective Sneak Peek Emails for Ooooby Hubs

Purpose of Sneak Peek Emails… Tips for Crafting Sneak Peek Emails… Sneak peek emails are an excellent way for hubs to engage with their customers, providing them with a

Managing Customer Exclusions and Replacements in Ooooby

A Step-by-Step Guide for Handling Customer Preferences… Recording Customer Exclusions Before Creating the Event… Recording Customer Exclusions After Creating the Event