Advice and answers from the Ooooby Team

Search results for:customer-dashboard

Guide to Setting Up and Managing Advance Orders in Ooooby

Customer Dashboard Experience… Adding Advance Order for a Customer… Visibility Settings: Ensure the Advance Orders Visible checkbox is ticked to display the option in customer

Implementing Pause Diversion for Donations in Ooooby: A Step-by-Step Guide

Customer Dashboard Experience… Customer View: The dashboard shows the donation status in brackets… offers a unique way for hubs to support charitable causes while maintaining subscription stability and customer

Frequently Asked Questions: Managing Products in Ooooby

to their order on the customer dashboard… dashboard, facilitating charitable contributions alongside regular orders… Q: In the marketing section of the Admin Dashboard, one of the options is 'Distribute gift product'

Setting Up Growers in Ooooby: Enhance Transparency and Customer Engagement

Customer Dashboards: Optionally, grower details can be made visible on customer dashboards, further enriching… Enhancing Customer Connection… Accessing Grower Management: Navigate to the Crew Dashboard

Managing Customers and Admin Access on the Crew Dashboard

Learn how to manually add customers to your platform and customise admin access rights to ensure your team operates efficiently and securely… Step 1: Navigate to Add Customer… Step 2: Enter Customer Details

Manually Adding Addresses in the Crew Dashboard

This guide provides step-by-step instructions on how to manually input addresses into the Crew Dashboard, ensuring accurate and efficient customer and delivery management… Whether it’s for a new customer or updating an existing location, here’s how to do it: Log into… the Crew Dashboard

FAQ: Managing Customer Accounts and Payments in Ooooby

Delay in Customer Payment… Customer Card Declines… Adding New Customer Card Details

Accessing the Admin Dashboard: A Step-by-Step Guide

However, remember that the admin dashboard contains sensitive customer information, so it's important… 1. Adding Yourself as a Customer… Navigating to Your Admin Dashboard

Managing User Roles on Ooooby Platform

Customer: Basic access to the customer dashboard and related pages… Navigate to Customer Overview: Start by logging into your admin account and heading to the 'Customer… Customer Support: Access to customer accounts and data, excluding financial transactions

Crafting Effective Sneak Peek Emails for Ooooby Hubs

Engagement: Increases customer interaction with their dashboard, encouraging them to customize their… You can now preview next week's veg on your dashboard: https://[hubname].ooooby.org/my/dashboard… Hi [Customer Name], Exciting news for next week's deliveries!