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Advice and answers from the Ooooby Team

Search results for:delivery-event-overview-summary
Order Summary Email for Hubs
The Order Summary will not show customers excluded from the current delivery event due to not being assigned… 1. Order Summary… a delivery group
Creating Delivery Groups
This guide will help you set up your home delivery areas… The new delivery area will now be visible and editable in Delivery Group Management… Once you’ve created your delivery groups, the next step is to map out your delivery areas
Mapping Delivery Routes
A Step-by-Step Guide to Defining Your Delivery Zones… The image below shows a total delivery boundary split into 3 delivery routes: Starting Point… Accessing Delivery Group Mapping: Click on the Delivery Group Mapping button to begin the mapping
Manual Delivery Route Ordering
Easily customise and save your delivery routes for future orders… Sorting Your Delivery Groups Access Delivery Groups Go to Settings > Delivery Groups… In the Delivery Routing Algorithm dropdown, select Manual Delivery Route Ordering and click Save
Identifying Odd and Even Weeks for Customers
Identifying which delivery weeks are 'odd' and 'even' for customers requires careful attention, particularly when choosing the correct delivery frequency. Here's how to do it, step-by-step… option (Even or Odd), then Update Subscription Go back to the event overview page Click… Available Delivery Options for Add-On Products:
Managing Customer Exclusions and Replacements in Ooooby
For exclusions specific to the current delivery event: Navigate to Active Orders Go to Active Orders… Scroll to Exclusion Summary In the ‘Produce Details’ section, locate ‘Exclusion Summary’… After orders have closed: Go to Active Orders Navigate to the overview and click ‘View Details’
Assigning Delivery Drivers Without Compromising Security
If the delivery person was already a customer and assigned the Delivery Person role in Step 2, they would… Step 2: Assign Delivery Driver Role… Delivery Person Access to Routes
Guide to Flexible CSV Exports for Ooooby Active Orders
Customising Your Workflow with Detailed Delivery Data… View Detailed Information: Click on View Details next to the event you're interested in to access the… It's ideal for a broad overview of orders without needing detailed information on exclusions or replacements
Mastering Delivery Route Optimisation in Ooooby
Tailoring Your Delivery Routes for Efficiency and Reliability… In the dynamic world of delivery logistics, the ability to swiftly and accurately optimise delivery routes… Viewing and Editing Delivery Routes To access and modify a delivery route: Go to Active Orders
The 'Picked Up' Check Box - What Does It Do?
The 'Picked Up' check box is a useful feature that allows you to manage delivery routes more efficiently by excluding certain orders… Up' box for an order, it will be excluded from the delivery routes, preventing any unnecessary delivery… Customer Subscription Navigate to Customer Overview: Go to the customer's overview page