Advice and answers from the Ooooby Team

Search results for:general-faqs

Managing Multiple Hub Accounts on Ooooby

FAQs

Mastering Customer Credits on Ooooby

FAQs

Troubleshooting Login Issues for Customers

Proactive Communication: Inform customers about common login issues and their solutions through FAQs

Managing Produce Exclusions in Ooooby: A Detailed Guide

Produce within the Ooooby system is categorised into two levels: Parent Produce: Represents a general… parent produce), the box will exclude all types of onions for customers who have excluded onions in general

Frequently Asked Questions: Managing Products in Ooooby

These FAQs aim to streamline your product management processes in Ooooby, ensuring a smooth operation

Managing Promo Codes, Gift Vouchers, and Referrals

Add a New Promo Code: Click on "Add Promo Code" for general campaigns or specific events… One Use Only: For unique codes, ensure this is ticked; leave unticked for general promo codes

FAQ: Managing Customer Accounts and Payments in Ooooby

This status means a customer has opted to disable the feature that allows for instant login URLs to be generated… This FAQ aims to clarify common questions regarding customer account management, billing, and communication

Integrating GoCardless Payments with Ooooby: A Comprehensive Guide

Generating New Payments… This measure ensures accuracy and avoids generating duplicate payment requests

Guide to Flexible CSV Exports for Ooooby Delivery Events

easy to manipulate and can be imported into any spreadsheet tool for further analysis, custom report generation… There are two main types to consider: Group by Order: This option generates a CSV where each row… Whether for detailed product analysis, custom report generation, or refining your operational workflows

Mastering Subscription Fulfilment in Ooooby: A Guide to Creating Engaging Previews

Initiate a Preview: In Subscription Fulfilment, start by clicking "Create Preview" to generate an overview… to publish the preview, entering produce details is beneficial for internal tracking, packing list generation