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Advice and answers from the Ooooby Team

Search results for:i-would-like-to-change-my-hub-logo
Changing Your Hub Logo
A simple guide to updating your hub's visual identity on Ooooby… How to Request a Logo Change: If you're looking to update your hub's logo, simply follow these steps:… Changing your hub logo is a straightforward process, managed by our team to ensure consistency and quality
Adding a Video ID to Your Hub Settings
Learn how to easily add YouTube videos to your hub's "About" page by inserting the video ID in your hub settings… Steps to Add a YouTube Video… video you want to add
Managing Hub Pauses and Fortnightly Schedules in Ooooby
How to Pause Your Hub for Holidays or Breaks and Adjust Fortnightly Subscriptions… Setting a Pause: Access Hub Pauses: From the Admin Dashboard, navigate to Settings > Pause Hub… This guide covers how to implement hub pauses and manage the impact on regular and fortnightly subscriptions
Comprehensive Guide to Hub Settings on Your Ooooby Site
Tailoring Your Hub's Online Presence… Accessing Hub Settings Navigate to the Admin Dashboard: Log in to reach the 'Settings' section… Steps to Update Hub Parameters and Preferences
FAQ: Managing Customer Accounts and Payments in Ooooby
Q: Can I bulk change all my customer's debt limits? A: Yes… Q: How do I send emails to customers in the Ooooby system?… Sending Emails to Customers
Mastering Box Label Management for Your Ooooby Site
date you would like the watermark to stay on the customer's labels until: ​ Snowflake & Bread… Find Hub Settings by going to your Admin Dashboard > Settings > Hub Settings… Regularly Review: Regularly update your label preferences in Hub Settings to align with your operational
Setting Up Your Custom Domain on Ooooby
Looking to make your Ooooby site feel more like your own? A custom domain can help establish your brand and make your site more memorable… Make sure you know how to access and change your DNS records… or if you'd like to set up a subdomain (e.g., shop.myfarm.co.uk)
Disabling the Growers and Suppliers Section on Your Ooooby Site
Here’s how to make this update: Navigate to Hub Settings: From your Admin Dashboard, select Settings… Steps to Remove the Growers and Suppliers Section:… Hub Settings Adjust Visibility Settings: Look for the option labeled "Show Growers Suppliers
Order Summary Email for Hubs
When your hub closes orders, you'll get an email summarising total value, number of orders, and any customers excluded due to debt limits… Tip: Make sure to check the "Excluded Orders" section each week to avoid any confusion with customers… What to Do Next
Optimising Delivery Routes in Ooooby: A Comprehensive Guide
Access Hub Settings: Begin by navigating to the hub settings page within your Ooooby account… Can I change the delivery route after it's been set?… Yes, adjustments can be made to refine or completely change the route for your Active Orders