Advice and answers from the Ooooby Team

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Managing Multiple Hub Accounts on Ooooby

Can Customers Access Multiple Hubs? Here's What You Need to Know… Q: Can I link my accounts to make management easier?… Q: What if I forget which login details belong to which hub?

Comprehensive Guide to Setting Hub Details on Your Ooooby Site

Tailoring Your Hub's Online Presence… Steps to Update Hub Parameters and Preferences… Updating your Hub Details is essential for tailoring your site's functionality and information to match

Managing Hub Pauses and Fortnightly Schedules in Ooooby

How to Pause Your Hub for Holidays or Breaks and Adjust Fortnightly Subscriptions… Access Hub Pauses: From the Admin Dashboard, navigate to Deliveries > Hub Pauses… This guide covers how to implement hub pauses and manage the impact on regular and fortnightly subscriptions

FAQ: Managing Customer Accounts and Payments in Ooooby

Q: Can I bulk change all my customer's debt limits? A: Yes… Q: How do I send emails to customers in the Ooooby system?… Sending Emails to Customers

Setting Up with Merchant Hub & Opayo as Your Payment Gateway

A Simple Guide to Streamlining Your Payment Process… Setting up your payment gateway with Merchant Hub and Opayo is straightforward, and this guide is here to walk you through each step. By following this guide, you'll be on your way to a smooth payment processing experience, ensuring your business transactions are both secure and efficient… Introduction to Merchant Hub

Disabling the Growers and Suppliers Section on Your Ooooby Site

Access Hub Details: Click on 1. Hub Details to view the details specific to your hub… Additionally, the "Supply To Us" page, which is typically linked to this section, will also be removed… Steps to Remove the Growers and Suppliers Section:

Managing Billing Options in Ooooby: A Guide for Hubs

Ooooby provides the flexibility to configure billing options, including the ability to disable four-weekly billing during customer sign-up… Access Hub Details: Navigate to Site Admin and then click on 1. Hub Details… your hub retains the flexibility to meet diverse customer needs

Join the Ooooby Hub WhatsApp Group for Insightful Discussions and Tips

Enhance Your Hub's Operations with Real-Time Support and Networking… Ooooby invites all hub operators to join our dedicated WhatsApp group, designed to facilitate open discussions… Marketing Materials: Get creative ideas for using flyers and posters to promote your hub

Customising Your Homepage with the Perfect Hero Image

Select Hub Images: Click on Hub Images to view tips on image size and type, and to access the image upload… The hero image on your homepage is more than just a picture; it's your chance to make a powerful first impression. It's the visual focus that greets every visitor to your site, setting the tone and showcasing what your hub or farm is all about. Below, we'll guide you through the process of selecting and uploading a hero image that encapsulates the essence of your offering… Choosing the right hero image is crucial in capturing the essence of your hub and enticing visitors to

Implementing Pause Diversion for Donations in Ooooby: A Step-by-Step Guide

Disallowing customer cancellations requires customers to contact the hub to end their subscriptions… drop-site, like a food bank or charity, and outlines the benefits of implementing this system… with your hub