Advice and answers from the Ooooby Team

Search results for:pause-function

Managing Order Pauses for Customers and Hubs in Ooooby

Ooooby allows customers to pause their subscriptions… This guide provides detailed instructions on how customers can pause their own orders, how hubs can pause… Select Dates to Pause: Click on a scheduled date to pause it

Implementing Pause Diversion for Donations in Ooooby: A Step-by-Step Guide

Ensure this group is designated as a drop site for pause diversion to function correctly… Allow Pause Only: This default setting enables customers to pause or cancel their boxes… Allow Pause (default) or Donation: Provides a default pause option with a donation choice

Managing Hub Pauses and Fortnightly Schedules in Ooooby

How to Pause Your Hub for Holidays or Breaks and Adjust Fortnightly Subscriptions… Add a New Pause: Click on Add Pause and specify the start and end dates of your pause period… Confirmation: After entering the dates, click Add Pause to confirm the pause period

Adjusting the Offset for Fortnightly Deliveries

This feature is particularly useful when a customer wishes to pause their subscription—for instance,… To change the delivery schedule post-pause, select either: 1 week later or 1 week earlier… Manual intervention is necessary if the pause and the desired new delivery date straddle an existing

Managing Customer Orders for Pickup or Donation

Pause Diversions: For more details on pausing orders or redirecting them to a donation site, refer to… the specific guide on managing pause diversions

Comprehensive Guide to Setting Hub Details on Your Ooooby Site

Pause End Reminders: Notifies customers when a pause period ends… Customer Pause Options: Various settings for order pauses and donations

Overview of Automated Emails Received by Hubs in Ooooby

Accounts: Lists customers whose account balances have fallen below the set debt limit, resulting in a pause

Preparing for Our New System: A Guide for Customers

Enhanced Control Over Subscriptions: Adjust, pause, or change your box size with unmatched ease

Guide to Setting Up and Managing Advance Orders in Ooooby

and adjusting their orders, operating similarly to the regular dashboard but without the option to pause

Managing Customers and Admin Access on the Crew Dashboard

Here’s how to customize access for your team members: In the Crew Dashboard, use the search function