Advice and answers from the Ooooby Team

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Managing Promo Codes, Gift Vouchers, and Referrals

Simplify promotions and rewards with our step-by-step guide on creating promo codes and gift vouchers, enhancing your marketing strategies… One Use Only: For unique codes, ensure this is ticked; leave unticked for general promo codes… Creating Promo Codes

Setting Up Delivery Areas and Drop Sites

Drop Site Settings: If setting up a drop site, include access codes for privacy and provide specific… Drop Site Privacy: Use access codes to restrict visibility to selected customers, enhancing security

Comprehensive Guide to Setting Hub Details on Your Ooooby Site

Print Delivery QR Codes: Enable QR codes on delivery sheets for text notifications

Mastering Box Label Management for Your Ooooby Site

Communicate: Ensure your packing and delivery teams are aware of the significance of label icons and colour codes

Managing User Roles on Ooooby Platform

Marketing Management: Controls promotional codes, surveys, and marketing materials

Implementing Pause Diversion for Donations in Ooooby: A Step-by-Step Guide

Steps: Set up the delivery group with the name "Donation" and a code, such as "DNT"… Printing: Labels and manifests print with the Donation drop site code but include the customer's name… Admin View: Customer overview indicates the Donation drop site code and donation status

How to Create Box Subscriptions in Ooooby: Core Items and Custom Boxes

Define Core Product Details: Short Code: Assign a code based on the box size (e.g., LGE for Large

Managing Changes to Set Box Contents in Ooooby

Then, apply a bulk credit by clicking on Bulk Credit, entering the credit amount, code, and reason before

Optimising Delivery Routes in Ooooby: A Comprehensive Guide

Route Details: Assign a new name and code to the combined route for clarity and tracking

Mastering Customer Credits on Ooooby

Select the appropriate Credit Code, edit Reason/Details, and press Credit Customer