Advice and answers from the Ooooby Team

Search results for:automated-email-customisation

Customising Automated Emails in Ooooby: A Detailed Guide

Accessing Custom Email Templates… Editing an Email Template… Advanced Customisation

Effective Email Communication Within the Ooooby System

Maximising Engagement Through Strategic Email Streams… When drafting an email within the system, you'll be prompted to select the type of email you're sending… Understanding Email Streams

Customising Your Ooooby Website: A Step-by-Step Guide

Steps for Customisation:… Steps for Customisation:… Modify the Boxes Page: Click on "Boxes" to start the customisation process

Overview of Automated Emails Received by Hubs in Ooooby

In Ooooby, hubs are equipped with a suite of automated emails designed to streamline communication and… Customer's Name and Email Address: Essential contact information of the new subscriber… Automated emails to hubs in Ooooby are instrumental in managing customer relationships and financial

New System Activation Email Template

Below is a polished version of your email template, designed to inform your customers about the transition… Enter your registered email address and click "Reset"… Shortly after, you’ll receive an email with a link to access your account

Enhancing Customer Communication with the Ooooby Send Customer Email Tool

Start Typing a Name or Email: As you type a customer’s name or email, an autocomplete dropdown will appear… Compose Your Email: Add a subject and body to your email… Using the Send Customer Email Tool

Crafting Effective Sneak Peek Emails for Ooooby Hubs

Email Details: This option allows you to compose and send your sneak peek email to all active customers… Steps to Send a Sneak Peek Email… Example of a Sneak Peek Email

Preparing for Our New System: A Guide for Customers

An example of an email to send to existing customers prior to going live on the Ooooby system… Box Customisation: Tailor your boxes according to your preferences

FAQ: Managing Customer Accounts and Payments in Ooooby

Email Privacy… Viewing Automated Customer Emails… Q: When emails are sent to multiple customers, are the email addresses BCC'ed? A: Yes

Managing Produce Exclusions in Ooooby: A Detailed Guide

These levels allow for detailed customisation of box contents and exclusions