Advice and answers from the Ooooby Team

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Creating and Managing Surveys in Ooooby

Learn how to set up and manage customer surveys to gather valuable feedback during key interactions… In Ooooby, you can create surveys like "How did you hear about us?"… By following the steps outlined above, you can create effective surveys in Ooooby to help improve your

Managing Customer Exclusions and Replacements in Ooooby

in Ooooby… Specify the Exclusion: Enter the first three letters of the item in the pop-up box and select the correct… replacements in Ooooby is a straightforward process that significantly enhances customer satisfaction

FAQ: Managing Customer Accounts and Payments in Ooooby

Here's a comprehensive guide addressing common queries about managing customer accounts, payments, and… Q: How do I send emails to customers in the Ooooby system?… within Ooooby, helping you manage your hub more efficiently and maintain positive customer relations

Managing Hub Pauses and Fortnightly Schedules in Ooooby

How to Pause Your Hub for Holidays or Breaks and Adjust Fortnightly Subscriptions… This guide covers how to implement hub pauses and manage the impact on regular and fortnightly subscriptions… Add a New Pause: Click on Add Pause and specify the start and end dates of your pause period

Managing Order Pauses for Customers and Hubs in Ooooby

Ooooby allows customers to pause their subscriptions… Order pauses in Ooooby offer flexibility for both customers and hubs, allowing for temporary halts in… The ability to pause orders provides significant flexibility for both customers and hubs in managing

Frequently Asked Questions: Managing Products in Ooooby

Navigating product management in Ooooby involves various tasks such as bulk updates, dealing with unavailable… Detailed procedures for managing these situations can be found in the separate article on bulk-deleting… These FAQs aim to streamline your product management processes in Ooooby, ensuring a smooth operation

Guide to Creating Product Groups in Ooooby

Here's a straightforward guide to creating and managing these groups… and decide the order in which they appear… 2. Filling in Group Details

Guide to Setting Up and Managing Advance Orders in Ooooby

Advance Orders in Ooooby are a valuable feature for special occasions like Christmas, allowing customers… Managing Advance Orders Cut-off… Activate Advance Orders: In the Crew Dashboard, navigate to Deliveries -> Advance Orders

Guide to Creating Product Categories in Ooooby

Creating well-organised product categories is essential for managing your Ooooby hub effectively… When to Create a Category… Steps to Create Categories

Managing Changes to Set Box Contents in Ooooby

Compose and Send Email: Enter the update in the subject and body of the email detailing the change in… requires clear communication with your customers and timely updates in the Ooooby system… Informing Customers About Changes Before Creating the Event