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Mastering Customer Credits on Ooooby

A Comprehensive Guide to Managing Credits, Refunds, and Bulk Credit Operations… Understanding Customer Credits… of credits on your finances

Mastering Delivery Route Optimisation in Ooooby

Ooooby empowers hubs with advanced routing options, ensuring that each delivery is conducted in the most… Click on Manual Optimisation… Drivers can access these routes via their customer dashboard, guiding them through their deliveries with

Mastering Box Label Management for Your Ooooby Site

Choose how labels are grouped on the PDF, based on delivery route, box type, or delivery day… Options to show all customer exclusions (up to 7) on labels, and whether to display replacement items… satisfaction, and operational efficiency of your Ooooby hub

Mastering Subscription Fulfilment in Ooooby: A Guide to Creating Engaging Previews

Step 3: Customizing Box Contents… Subscription Fulfilment in Ooooby equips you with the tools to manage and customize the offerings in… This initial step sets the stage for customization and adjustments based on supply and demand

Managing Customer Exclusions and Replacements in Ooooby

A Step-by-Step Guide for Handling Customer Preferences… An example of how exclusions and replacements show on a box label: Recording customer exclusions and… replacements in Ooooby is a straightforward process that significantly enhances customer satisfaction

Enhancing Customer Communication with the Ooooby Send Customer Email Tool

The Send Customer Email tool integrates seamlessly with various parts of the Ooooby site, including:… The possibility of linking Ooooby with other contact databases, such as Clavio, is on the development… The Send Customer Email tool in Ooooby is a versatile feature designed to facilitate direct, personalized

FAQ: Managing Customer Accounts and Payments in Ooooby

Q: Why has there been one billing cycle delay on a customer payment?… on emailing customers directly from Ooooby… Q: Where do reminders added in 'activity notes' on customer accounts end up?

Managing Multiple Hub Accounts on Ooooby

Can Customers Access Multiple Hubs? Here's What You Need to Know… You can check this on the Ooooby website or by contacting customer support… While managing multiple hub accounts on Ooooby might require a bit of organisation, it's certainly feasible

Managing User Roles on Ooooby Platform

The Ooooby Platform allows you to fine-tune the access levels of various users to ensure that everyone… More Options: Click on 'Press More Options' to reveal a dropdown menu… Below is an overview of each role and its access permissions: Administrator: Reserved for Ooooby

Setting Up Your Custom Domain on Ooooby

Looking to make your Ooooby site feel more like your own? A custom domain can help establish your brand and make your site more memorable… Setting up your own domain with your Ooooby site can take as little as 5 minutes of your time if you… Using Your Domain: Decide whether you want to use your domain primarily for your Ooooby site or if you'd