Advice and answers from the Ooooby Team

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How to Add a Second Subscription on Ooooby

Simplify Your Deliveries or Share the Joy with a Secondary Subscription… Introduction Ooooby makes it easy and convenient to add a second subscription to your account, whether… Adding a second subscription on Ooooby is a straightforward process that opens up a world of possibilities

How to Add Products to Your Ooooby Site

Adding products to your Ooooby site is a crucial step in showcasing your offerings to customers, whether they're individual add-on items like a loaf of bread or core items such as a Large Veg Box. This guide provides a detailed walk through on creating and managing your product listings efficiently… A video explaining how to add product groups/categories [Inline Video] A video explaining how to add… Add Product: Click the Add Product button to start creating a new listing

How to Add Testimonials to Your Ooooby Website

Go to Testimonials: Select the Testimonials option, then click on Add Testimonial to create a new entry… Follow this guide to add genuine testimonials to your Ooooby site… Aim for at least three customer testimonials to start, as this will help to replace the generic Ooooby

Mastering Subscription Fulfilment in Ooooby: A Guide to Creating Engaging Previews

Unlock the Potential of Your Subscription Service with Dynamic Event Management… Subscription Fulfilment in Ooooby equips you with the tools to manage and customize the offerings in… Initiate a Preview: In Subscription Fulfilment, start by clicking "Create Preview" to generate an overview

Mastering Customer Credits on Ooooby

A Comprehensive Guide to Managing Credits, Refunds, and Bulk Credit Operations… Introduction Crediting a customer's account is a vital operation within any business, including Ooooby… This guide will navigate you through the different types of credits, how to process them, and their implications

Managing Multiple Hub Accounts on Ooooby

Can Customers Access Multiple Hubs? Here's What You Need to Know… While managing multiple hub accounts on Ooooby might require a bit of organisation, it's certainly feasible… You can check this on the Ooooby website or by contacting customer support

Managing User Roles on Ooooby Platform

The Ooooby Platform allows you to fine-tune the access levels of various users to ensure that everyone… More Options: Click on 'Press More Options' to reveal a dropdown menu… How to Edit User Roles

How to Create Product Bundles in Ooooby

Here’s a step-by-step guide on how to create and manage product bundles in Ooooby… Option 2 Title (Optional): If needed, add a second set of selections, like Organic or Non-Organic, in… Steps to Create a Product Bundle

Setting Up Your Custom Domain on Ooooby

Looking to make your Ooooby site feel more like your own? A custom domain can help establish your brand and make your site more memorable… Pointing to Ooooby: When ready to go-live, replace any existing A or CNAME records with the CNAME record… Make sure you know how to access and change your DNS records

Managing Order Pauses for Customers and Hubs in Ooooby

Ooooby allows customers to pause their subscriptions… Select Dates to Pause: Click on a scheduled date to pause it… Access Subscriptions: Click on 'Details' next to the relevant subscription, then on 'Pauses'